Terms of Service

Last Updated October 14, 2026

OVERVIEW

This website is operated by Trove Brands, LLC (“Trove Brands”). Throughout the website, the terms “we”, “us”, and “our” refer to Trove Brands. Trove Brands offers this website, including all information, tools, and services available from this site on the condition that you accept the terms, conditions, policies, and notices set out here, including any additional terms and policies we reference or link to (together, the “Terms of Service”). These Terms of Service apply to your use of any website that Trove Brands operates, including trovebrands.com, owalalife.com, blenderbottle.com, whiskware.com, stradafitness.com, and ecobriteclean.com.

Please read these Terms of Service carefully before using our website. When you visit our site or buy something from us, you are using our “Service,” and you agree to these Terms of Service. SECTION 19 CONTAINS A JURY TRIAL WAIVER, A CLASS ACTION WAIVER, AND A REQUIREMENT THAT DISPUTES BE BROUGHT ONLY IN COURTS IN SALT LAKE COUNTY, UTAH. PLEASE READ IT CAREFULLY. If you do not agree to all of the Terms of Service, you may not use the website or the Service. These Terms of Service apply to everyone who uses the site, including browsers, vendors, customers, merchants, and anyone who contributes content. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service, and we reject any different or additional terms you propose unless we agree to them in a separate signed writing.

The Service is intended for users who are at least eighteen (18) years of age or the age of majority where they live. Anyone under eighteen may use the Service only with the involvement and consent of a parent or legal guardian, who agrees to these Terms of Service on behalf of that minor and will be responsible for that minor’s use of the Service. By accessing or using the Service, you represent and warrant, whether you are an adult user or a parent or guardian consenting for a minor, that you meet these requirements and have the legal capacity to enter into these Terms of Service.

Any new features, tools, or services we add to the site or the Service are also covered by these Terms of Service. We may update, change, or replace these Terms of Service as described in Section 20 - Changes to Terms of Service, below.

When these Terms of Service refer to one of our policies, such as a privacy policy, shipping policy, return policy, or warranty policy, we mean the version of that policy posted on the brand website through which you access the Service, as it may be updated from time to time. Policy names, availability, and terms may differ by brand. Where the brand website through which you access the Service does not post a policy on a subject these Terms of Service address, these Terms of Service govern that subject and no additional policy terms apply.

SECTION 1 - PERMITTED USE

Unless you have a separate written agreement with us or are purchasing through our corporate gifting program, you represent that you are using the site for personal, non-commercial purposes. If you purchase through our corporate gifting program on behalf of a company or other organization, you represent that you are authorized to accept these Terms of Service on its behalf, and “you” includes that organization.

You may not use our products for any illegal or unauthorized purpose, and you may not use the Service to violate any law that applies to you, including but not limited to copyright laws.

If you breach any of these Terms of Service, we may immediately suspend or terminate your access to the Service.

SECTION 2 - ACCOUNTS, SECURITY, AND SITE ADMINISTRATION

You may need to create an account to access certain features of the Service. When you create an account, you agree to provide accurate and complete information and to keep it up to date. You are responsible for all activity that occurs under your account.

You must keep your account credentials confidential and restrict access to your account and device. You agree to notify us promptly at customerservice@trovebrands.com if you become aware of any unauthorized use of your account or any other breach of security.

To the fullest extent permitted by law, we are not responsible or liable for any loss or damage arising from unauthorized access to or use of your account that results from your failure to safeguard your account credentials.

We may refuse service to anyone at any time for any lawful reason, including to prevent fraud, abuse, or violations of these Terms of Service. Any use of the site or the Service not expressly permitted by these Terms of Service is prohibited. In our sole discretion and to the fullest extent permitted by law, we may investigate, restrict, suspend, or terminate any use, user, or account, or remove or disable access to any content, including any Submissions (as defined in Section 8), that we determine to be inappropriate, harmful, or otherwise objectionable, or that violates these Terms of Service or any third party’s rights, or where we reasonably determine it is necessary to protect the security of the Service or other users, for any lawful reason, with or without notice. We have no obligation to monitor the site, the Service, or any Submissions or other content submitted by users, and our decision not to exercise these rights in any instance does not waive our right to do so later.

You understand that your content (other than credit card information) may be transferred unencrypted, may travel over various networks, and may be changed to meet the technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks using industry-standard technology.

You agree not to copy, sell, resell, or exploit any portion of the Service, your use of or access to the Service, or any content on the website through which the Service is provided, without our express written permission.

SECTION 3 - PRODUCTS, PRICING, AVAILABILITY, AND SITE INFORMATION

We may modify or discontinue the Service (or any part or content of it) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only as provided in the applicable return policy or as required by law.

We try to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor’s display of any color will be accurate.

We may limit the sales of our products or services to any geographic region or jurisdiction, and may do so case by case. We may also limit the quantities of any products or services we offer. Product descriptions and pricing may change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Our products are intended only for their ordinary use. You are responsible for reading and following all product care instructions, labels, and safety warnings provided with the product or on the applicable product page. To the fullest extent permitted by law, we are not responsible or liable for any injury, illness, loss, or damage arising from misuse of a product, failure to follow the product’s care instructions or warnings, or use of a product other than for its intended purpose.

Information on our site or in the Service may occasionally contain typographical errors, inaccuracies, or omissions, including related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We have no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. An update or refresh date shown in the Service or on a related website does not mean that all information has been modified or updated.

Editorial content on this site, such as articles, recipes, and tips, is provided for general information only and should not be used as a substitute for professional, medical, or nutritional advice.

This site may contain historical information, such as past articles, press releases, and promotions, which is not current and is provided for your reference only.

SECTION 4 - ORDERS, PAYMENT, AND TAXES

We may refuse any order you place with us, and may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We may treat orders placed under the same customer account or credit card, or orders using the same billing or shipping address, as one purchase when applying these limits. If we change or cancel an order, we may try to notify you using the email address, billing address, or phone number you provided when you placed the order. Unless we agree otherwise in writing, products purchased through the site are not for resale. If you plan to resell our products, please submit a B2B request through the applicable brand website instead, regardless of order quantity. We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. Orders placed through our corporate gifting program may be subject to different minimum or maximum order quantities, pricing, payment terms, and lead times, which we will disclose on the corporate gifting page, at checkout, or in a written quote for larger orders. Products purchased through our corporate gifting program are for gifting or internal business use only and may not be resold. If we agree to separate written terms for a corporate gifting order, those terms control to the extent they conflict with these Terms of Service.

You agree to provide complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

By placing an order, you represent that you are authorized to use the payment method you provide, and you authorize us and our payment processor to charge that payment method for the full amount of your order, including product prices, shipping charges, and applicable taxes. If your payment method is declined, or if a charge is reversed or fails after we have shipped your order, we may cancel or suspend the order and recover any amounts you owe us.

We may verify the identity, billing, and payment information you provide, and may require additional verification or information before accepting an order. We may decline, hold, or cancel any order if we are unable to verify your identity or payment method, or if we suspect fraud or unauthorized or unlawful activity.

Unless stated otherwise, prices shown do not include sales, use, or similar taxes. You are responsible for all taxes, duties, and other government charges that apply to your order. For orders shipped outside the United States, you are the importer of record and are responsible for compliance with the import laws of the destination country. Where we are required to collect them, they will be calculated and added at checkout.

Your submission of an order is an offer to purchase. We accept your order, and a contract is formed, only when we ship the products to you. Charging your payment method or sending an order confirmation does not by itself constitute acceptance. If we cancel an order after your payment method has been charged, we will refund the amount charged for the canceled items. Refunds are issued to the original payment method used for the order, unless that method is no longer available or the law requires otherwise.

SECTION 5 - FULFILLMENT, RETURNS, AND CREDITS

Some products may be offered in limited quantities, as limited-time releases, or on a backorder or preorder basis. Where we offer a product on backorder or preorder, we will disclose the estimated shipping window at the time of purchase. Estimated shipping dates are not guaranteed. If we are unable to ship within the estimated window, we will notify you and you may cancel the order and receive a refund of the amount you paid for the delayed items. You may also cancel a backordered or preordered item at any time before it ships by contacting us. Shipping charges, delivery timeframes, and other fulfillment terms are described in the shipping policy or policies posted on the applicable brand website, which may differ for domestic and international orders.

We may limit the destinations to which we ship and may decline or cancel any order for a destination we do not serve. For orders shipped internationally, delivery timeframes do not include time in customs, and delays caused by customs or other government authorities are outside our control. If an international shipment is refused, or is returned or destroyed because required duties, taxes, or other charges are not paid, we may deduct the shipping, return, and disposal costs we incur from any refund otherwise due to you.

For more detail about returns and exchanges, please review the applicable return policy.

Store credit we issue in connection with a return, exchange, or warranty claim may be used only as described when it is issued, and is subject to any additional terms we provide at that time. Except where the law requires otherwise, store credit is not redeemable for cash and may not be resold or transferred. Promotional codes may be limited to one per order, may not be combinable with other offers, and may be changed or withdrawn at any time. We may void any store credit or promotional code that we believe was obtained or used fraudulently, or issued in error.

SECTION 6 - SUBSCRIPTIONS

We may offer subscriptions that deliver products to you on a recurring schedule, along with subscriber benefits such as discounted pricing, early access, or exclusive offers. Before you enroll, we will tell you the material terms of the subscription, including the price, any shipping charges, how often you will be billed, and the delivery schedule. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AND CONTINUE UNTIL YOU CANCEL. By enrolling, you affirmatively consent to these automatic renewal terms and authorize us and our payment processor to charge your payment method for each delivery at the then-current price, plus applicable shipping charges and taxes, until you cancel. After you enroll, we will send you an acknowledgment that includes the subscription terms, our cancellation policy, and instructions for how to cancel.

The products, designs, and colors included in a subscription vary by delivery and are subject to availability, and we may substitute or discontinue any item. We may change subscription pricing, benefits, or delivery schedules, and we will notify you before any price increase takes effect.

You may pause or cancel your subscription at any time online through your account or subscription portal, or by contacting us. To avoid being charged for an upcoming delivery, you must cancel before that delivery’s billing date. Cancellation applies to billing cycles processed after you cancel. Amounts already charged and orders already shipped are subject to the applicable return policy. We may also suspend or cancel a subscription, including if your payment method is declined or we are unable to fulfill it.

SECTION 7 - THIRD-PARTY SERVICES, PAYMENTS, AND LINKS

Our online stores are hosted by Shopify Inc. and other third-party service providers. They provide the e-commerce platform we use to sell our products and services to you. These providers act on our behalf, and the applicable privacy policy continues to govern both our own collection and use of your information and any information these providers collect or process for us.

Our checkout may offer Shopify features, such as Shop and Shop Pay, that let you save and autofill payment methods, shipping addresses, and other information through your own Shop account. Shopify, not us, operates these features and stores and controls any information you save through them, under Shop’s own terms and privacy policy. You are responsible for keeping the payment, billing, and shipping information in your Shop account accurate and current, and to the fullest extent permitted by law we are not responsible or liable for any error, delay, incorrect charge, or misdirected order resulting from information saved or autofilled through Shop or Shop Pay. Shopify is solely responsible for these features and for any other services you obtain directly from Shopify under its own terms.

Checkout may also offer payment methods operated by third parties. Any such method is provided under that third party’s own terms and privacy policy, and your use of it forms a separate agreement between you and that provider. We are not responsible for a provider’s eligibility or approval decisions, its fees, interest, or repayment terms, its credit reporting, or any information you provide directly to it. If a third-party payment provider declines, delays, or reverses a payment, we may cancel or suspend the affected order.

We may give you access to third-party tools that we do not monitor, control, or have any input into. We provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement, and we will have no liability whatsoever arising from or relating to your use of them. Your use of any optional tool offered through the site is entirely at your own risk and discretion, and you should make sure you are familiar with and approve of the terms on which the relevant third-party provider offers it.

Certain content, products, and services available through our Service may include third-party materials, and third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we will not have any liability or responsibility for them, for any other materials, products, or services of third parties, or for any harm or damages related to your purchase or use of them or to any transaction made in connection with a third-party website. Please review the third party’s policies and practices carefully before you transact, and direct any complaint, claim, concern, or question about a third-party product to that third party. We are not responsible or liable for how any third party collects, stores, uses, or discloses your personal information or other data; that is governed by that third party’s own privacy policy and terms.

SECTION 8 - USER CONTENT, FEEDBACK, AND SUBMISSIONS

You may send us materials at our request, for example, a contest entry, or on your own initiative, including creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Submissions”). You agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Submissions that you forward to us. We have no obligation to keep any Submissions confidential, to credit you, to pay you for them, or to respond to them.

You agree that your Submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and will not contain libelous or otherwise unlawful, abusive, or obscene material or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any Submissions. You are solely responsible for your Submissions and their accuracy, and we take no responsibility and assume no liability for any Submissions posted by you or any third party.

SECTION 9 - PRIVACY AND COMMUNICATIONS

Your submission of personal information through the site or the Service is governed by the applicable privacy policy. By accessing or using the site or providing personal information to us, you acknowledge that you have read the applicable privacy policy and consent to the collection, use, and disclosure of your personal information as described in it.

Our websites let you sign up to receive marketing and promotional emails, texts, or other communications from us, such as news, insider information, stories, and special offers. The information requested may vary by website and by feature, and may include your name, email address, or phone number. Providing this information is voluntary. By submitting your information through any of these features, you consent to receive these emails, texts or other communications at the email address or phone number you provide. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in any of them. If you sign up for text messages, you agree to receive recurring automated marketing text messages from us at the phone number you provide. Consent to receive marketing texts is not a condition of any purchase. Message frequency varies, and message and data rates may apply. You may opt out of texts at any time by replying STOP or by any other reasonable means, and you may reply HELP for help. Any additional text messaging terms presented when you sign up also apply.

AI Customer Support. Our customer support chat and other support tools may use artificial intelligence (“AI”) to respond to you. We will not represent that an AI assistant is a person, and we will let you know when you are interacting with an AI assistant. During our regular customer service hours, you may ask to be connected with a member of our customer service team at any point in a support conversation, and we will connect you or schedule a time to follow up as required by applicable law. AI responses are provided to help answer your questions and may sometimes be inaccurate or incomplete. AI responses do not change these Terms of Service or any posted policy, and if an AI response conflicts with these Terms of Service or a posted policy, these Terms of Service or the posted policy control. If you relied on an inaccurate AI response, please contact our customer service team and we will work with you in good faith to resolve the issue. Please do not share payment card numbers, passwords, or other sensitive personal information in a support chat. Your support conversations may be recorded, stored, monitored, and analyzed by us and by our service providers acting on our behalf to provide and improve customer support, as described in the applicable privacy policy. By using our support chat, you consent to this recording and processing. You may not attempt to manipulate, misuse, or circumvent the safeguards of any AI assistant, including by attempting to cause it to provide unauthorized discounts, refunds, or commitments.

SECTION 10 - AMBASSADOR PROGRAM

We may offer an ambassador program, or a similar program, that allows you to earn commissions, rewards, free products, discount or referral codes, early access, or other benefits (collectively, “Benefits”) in exchange for promoting the Service or our products (the “Ambassador Program”). Your participation in the Ambassador Program is voluntary. The terms set forth in this Section 10, together with any additional program-specific eligibility requirements, guidelines, or rules we make available at the time of enrollment (collectively, the “Program Terms”), govern your participation, in addition to these Terms of Service.

To participate, you must be at least eighteen (18) years of age or the age of majority in your jurisdiction of residence and meet any additional eligibility criteria we specify for the applicable program. We may require you to complete an enrollment or application process, and we may approve or decline any application, or revoke eligibility, in our sole discretion based on legitimate, non-discriminatory factors, such as your genuine interest in our brand, the nature and quality of your content, and your fit with the applicable program. We do not deny participation on the basis of any characteristic protected by applicable law.

Your participation begins only when we accept your enrollment. Participation does not obligate you to create or post any content. By enrolling and participating, you agree to these Program Terms. We may administer a program through a third-party platform, and your access to and use of that platform is also subject to that provider’s own terms of use and privacy policy, in addition to these Terms of Service.

If you participate in the Ambassador Program, you are an independent participant and not an employee, agent, partner, or joint venturer of Trove Brands, and you have no authority to bind Trove Brands or to make representations on our behalf. You are solely responsible for any taxes owed on the Benefits you receive, including the value of any free products.

We will describe the Benefits available under a program, and the conditions for earning them, in the applicable program materials. Benefits are earned only when all applicable conditions are met (for example, a qualifying purchase that is completed, paid in full, and not returned, refunded, canceled, or charged back). We may set, and change, the rates, qualifying criteria, payment thresholds, payment timing, and payment methods for any Benefits. Any codes we issue to you are personal to your participation, are for use by your audience, and may not be used for self-referral, posted to coupon or deal-aggregation sites, or used in any manner we prohibit. Discounts and Benefits cannot be combined with other offers except as we expressly allow, and have no cash value.

You agree that any content you create or post in connection with a program will comply with the applicable Program Terms and guidelines and with all applicable laws, including the Federal Trade Commission’s endorsement and advertising guidelines. You must clearly and conspicuously disclose your material connection to us (for example, that you receive a commission, free products, or other compensation) whenever you promote the Service or our products. You will not make false, misleading, or unsubstantiated claims about us, the Service, or our products. You will not post your referral link or program content on our own social media posts, accounts, or advertisements. You will keep your content respectful and consistent with any brand or content guidelines we provide. Your content must reflect your honest opinions and actual experience with our products. Any content you submit through a program is also subject to Section 8 - User Content, Feedback, and Submissions.

We grant you a limited, non-exclusive, non-transferable, revocable license to use our names, logos, trademarks, and the marketing materials we provide solely to promote the Service and our products in accordance with these Program Terms and any brand or content guidelines we provide. You may not alter our marks, register or use any confusingly similar names or marks, bid on our trademarks as keywords, or use our brand in any way we have not authorized. You grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, distribute, display, and repurpose the content you create in connection with a program (including across our own marketing channels), with attribution where reasonably practicable. You represent that you have all rights necessary to grant this license and that your content does not infringe or violate the rights of any third party.

We may modify, suspend, or discontinue the Ambassador Program, and may suspend or terminate your participation, at any time and for any reason, including for fraud, abuse, or violation of these Terms of Service or the applicable Program Terms. We may withhold, cancel, or reverse any Benefits that we determine were earned through fraud, abuse, self-referral, or activity that violates these Terms of Service or the applicable Program Terms.

Your participation continues until you or we end it. You may withdraw from the Ambassador Program at any time by following the cancellation instructions we provide or by contacting us. On termination of your participation or of the Ambassador Program, your license to use our marks and materials ends, you must promptly stop using our marks, materials, and any codes issued to you, and any unpaid Benefits that have not yet met all earning conditions are forfeited. We may pay Benefits that were fully earned before termination, subject to our right to withhold, cancel, or reverse Benefits as described above. The provisions of these Program Terms that by their nature should survive termination will survive.

SECTION 11 - PRODUCT CUSTOMIZATION

Customization tools are not available on every brand website. Where we offer them, you may be able to personalize or customize certain products by adding text, images, logos, designs, or other content you select or upload. Your use of these tools and your purchase of customized products are governed by these Terms of Service and the applicable customization program terms and conditions. If those terms conflict with these Terms of Service, those terms control for customized products.

Content you provide or upload for customization is also subject to Section 8 - User Content, Feedback, and Submissions. You are responsible for having all rights necessary to the content you submit and for ensuring it does not infringe or violate any third party’s rights. If you submit a company’s name, logo, or other trademark, including for a corporate gifting order, you represent that you own it or are authorized by its owner to use it for that purpose, and you grant us a limited license to reproduce it solely to fulfill your order.

SECTION 12 - INTELLECTUAL PROPERTY RIGHTS

The site and all of its contents, features, and functionality — including but not limited to all text, graphics, logos, button icons, images, photographs, illustrations, audio and video, designs, layout, look and feel, data compilations, and software, and the selection, arrangement, and coordination thereof (collectively, the “Content”) — are owned by Trove Brands, its affiliates, or its licensors, and are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property and proprietary rights laws.

The trademarks, service marks, trade names, and logos displayed on the site are registered and unregistered marks of Trove Brands and its affiliates and licensors. Nothing in these Terms of Service or on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any such mark without our prior written permission.

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the site and the Content for your personal, non-commercial use. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, sell, license, or otherwise exploit any of the Content without our prior written permission. We reserve all rights not expressly granted to you in and to the site and the Content.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; (l) to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Service or any related website, except to the extent such restriction is prohibited by applicable law; or (m) to access the Service through any automated means beyond those expressly permitted, or to use any device, software, or routine that interferes with, overburdens, or disrupts the proper working of the Service or any related website. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Our rights and remedies under these Terms of Service are cumulative and not exclusive, and termination or suspension of your access is in addition to, and not in lieu of, any other right or remedy available to us. We reserve the right to seek all remedies available at law or in equity, including monetary damages and injunctive or other equitable relief, for any violation of these Terms of Service.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

EXCEPT AS PROVIDED IN ANY WRITTEN LIMITED WARRANTY THAT ACCOMPANIES A PRODUCT, THE SERVICE AND ALL PRODUCTS AND CONTENT MADE AVAILABLE THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IF WE PROVIDE A WRITTEN WARRANTY FOR A PRODUCT, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THAT PRODUCT ARE LIMITED IN DURATION TO THE TERM OF THAT WRITTEN WARRANTY, TO THE EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT THE RESULTS OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, OR RELIABLE. WE ALSO DO NOT WARRANT THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL YOU PURCHASE OR OBTAIN WILL MEET YOUR EXPECTATIONS, OR THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR USE, ALTERATION, OR DESTRUCTION OF YOUR DATA OR TRANSMISSIONS, OR FOR ANY VIRUSES, WORMS, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY UNAVAILABILITY, INTERRUPTION, DELAY, LOSS, CORRUPTION, OR ALTERATION OF, OR FAILURE TO DISPLAY, THE SERVICE OR ANY CONTENT THAT IS CAUSED BY YOUR EQUIPMENT, SOFTWARE, OR INTERNET CONNECTION, OR BY ANY INTERNET SERVICE PROVIDER, TELECOMMUNICATIONS CARRIER, HOSTING OR CONTENT-DELIVERY PROVIDER, NETWORK, OR OTHER THIRD PARTY INVOLVED IN TRANSMITTING OR MAKING THE SERVICE AVAILABLE.

YOUR USE OF THE SERVICE, AND ANY RELIANCE ON CONTENT OR INFORMATION MADE AVAILABLE THROUGH THE SERVICE, IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TROVE BRANDS OR ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS, REVENUE, SAVINGS, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR ANY PRODUCTS OBTAINED USING THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, TROVE BRANDS’ TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR ANY PRODUCTS PURCHASED THROUGH THE SERVICE WILL NOT EXCEED (I) FOR CLAIMS RELATING TO PURCHASES, THE GREATER OF $100 OR THE AMOUNT YOU PAID FOR YOUR PURCHASE, AND (II) FOR CLAIMS RELATING TO THE SERVICE ITSELF, $100.

Nothing in these Terms of Service excludes or limits our liability for death or personal injury caused by our negligence, for our gross negligence, fraud, or willful misconduct, or for any other liability that cannot be excluded or limited under applicable law. The foregoing disclaimers, exclusions, and limitations do not apply to any such liability. They also do not limit or disclaim any express limited warranty we provide on a product, which is stated in the applicable warranty policy or in the warranty terms provided with the product.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, some of the above disclaimers and limitations may not apply to you, and Trove Brands’ liability will be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Trove Brands and its affiliates, and their respective officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use the Service, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to the Service (or any part thereof).

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. Sections 8, 12, 14, 15, 17, 18, and 19, any licenses you grant us, and any other provisions that by their nature should survive will survive termination.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 - ENTIRE AGREEMENT; WAIVER; INTERPRETATION

Our decision not to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

SECTION 19 - GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the laws of Utah in the United States.

Before filing any claim, you agree to first contact us at legal@trovebrands.com and provide a written description of your dispute, your contact information, and the relief you seek. You and we agree to attempt in good faith to resolve the dispute informally for a period of at least sixty (60) days from the date of that notice. A claim may be brought in court only if the dispute is not resolved within that period.

You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service, the Service, or any products purchased through the Service that is not resolved informally shall be brought exclusively in the state or federal courts located in Salt Lake County, Utah. You and we irrevocably consent to the personal jurisdiction of those courts and waive any objection to venue in, or the inconvenience of, those courts.

JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICE.

CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE AS TO ANY CLAIM, THAT CLAIM WILL PROCEED IN COURT AS DESCRIBED ABOVE, AND THE REST OF THIS SECTION 19 WILL REMAIN IN EFFECT.

To the fullest extent permitted by law, any claim arising out of or relating to these Terms of Service, the Service, or any products purchased through the Service must be brought within one (1) year after the claim arose; otherwise, the claim is permanently barred.

If you are a consumer residing in the European Union, the United Kingdom, or another country whose laws give you mandatory consumer protections, nothing in these Terms of Service limits those protections, including any right to withdraw from a purchase, any statutory warranty rights, or any right to bring proceedings in the courts of the country where you live. The choice of Utah law in this Section 19 does not deprive you of the protection of the mandatory laws of your country of residence, and the jury trial waiver, class action waiver, exclusive forum, and one-year limitations provisions of this Section 19 apply to you only to the extent permitted by those laws.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to the applicable brand website. It is your responsibility to check the applicable brand website periodically for changes. Your continued use of or access to the site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

customerservice@trovebrands.com.

Trove Brands, LLC, 250 S 850 E, Lehi, Utah 84043.

California residents: Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210.